Kelley B. Ogburn
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Policies

 
 

SHIPPING Policy

US ORDERS

We currently use UPS and USPS for shipping orders within the United States. All orders ship within 3-5 business days

If your package gets lost in transit we will do everything we possibly can to assist you. We cannot be held responsible for packages once proof of delivery is generated. All items purchased from Kelley Ogburn Studio, LLC are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

INTERNATIONAL ORDERS

At this time, we do not currently ship internationally. Please contact us for special arrangements if necessary.

 
 
 

Return policy

Art is an investment, and we want you to feel completely confident in your purchase. We allow a two week approval grace period for all in studio art purchased through this site. if you are not completely satisfied, please contact us at kelley@kelleyogburn.com as soon as possible. If a return is necessary, the package must be postmarked within two-weeks of the arrival date, and the return shipping is the responsibility of the purchaser. The item must be returned in the condition in which it was received.

We attempt to portray the colors as accurately as possible, but alas, all computers do not depict color in the exact same light. However, if you are unsure of the colors, we will be happy to provide you with more photos for accuracy before the order is placed.